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Sales Associate

Two 20 hour contract vacancies available for Sales Associates at Reiss. These roles will require weekend work especially in the build up to Christmas.

Role Overview

Passionate about Reiss, going the extra mile and providing exceptional service. Playing your part within the store team, you will provide a premium, genuine and tailored customer service experience which exceeds our customers' expectations; contributing towards store targets and the operational success of the store. 

Key Responsibilities 
Deliver a premium, genuine and tailored customer service experience which exceeds our customer expectations; engage the customer, and build trust and loyalty. 
- Sales: Identify opportunities to sell to our customer through, for example, alternative options, add on sales, outfit building etc., in a manner which is sincere and genuine and best fits the customers requirements.
- Keep up-to-date and an in-depth knowledge of product; communicate positively about the brand
- Actively engage and undertake duties that supports the store operations, for example, opening and closing activity; front cover; fitting room service; till point transactions; keep store tidy and clean; process delivery; handle product – movement, replenishment and merchandising
- Comply and adhere to company policy and procedures including operational processes and procedures including those relating to for example, minimising stock loss, health and safety etc
- Interact positively and professionally with employees in other companies and/or departments
- Maintain positive working relationships with your store team, peers and colleagues and provide assistance;
- Maintain positive working relationships with your store team, peers and colleagues and provide assistance;
- Attend and participate in team briefs and meetings
- Self-Development: take active involvement in your own learning and development
- Communicate appropriately with customers, team members and managers, employees from other
- Positively respond and adapt to changes in requests, store requirements or business needs
- As and when required, provide support to peers and others; and undertake additional duties and/or tasks
- Comply and adhere to company policy and procedures including operational processes and procedures

Skills, Behaviours & Qualities: 
Experience in retail fashion and/or service, ideally within a premium or luxury environment
- Understanding of and/or experience in premium customer service, clienteling and CRM
- Interest in retail, fashion and/or design
- Excellent communication skills and interpersonal skills
- Motivated, focused and driven to achieve individual and team goals
- Team player
- Flexibility; ability to adapt to changing priorities and requirements
- Ability to work at pace
- Take pride in personal presentation and grooming
- Personable, confident, resilient, energetic and a sense of fun!


How To Apply

Please apply by sending your CV to leeds@reiss.com

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