Passionate about REISS, going the extra mile and providing exceptional service. Playing your part within the store team, you will provide a premium, genuine and tailored customer service experience which exceeds our customers’.
Expectations; contributing towards store targets and the operational success of the store.
- Deliver a premium, genuine and tailored customer service experience which exceeds our customer. expectations; engage the customer, and build trust and loyalty.
- Sales: identify opportunities to sell to our customer through, for example, alternative options, add on sales, outfit building etc., in a manner which is sincere and genuine and best fits the customers’ requirements.
- Keep up-to-date and an in-depth knowledge of product; communicate positively about the brand.
- Actively engage and undertake duties that supports the store operations, for example, opening and closing activity; front cover; fitting room service; till point transactions; keep store tidy and clean; process delivery; handle product – movement, replenishment and merchandising.
- Comply and adhere to company policy and procedures including operational processes and procedures including those relating to for example, minimising stock loss, health and safety etc.
- Maintain positive working relationships with your store team, peers and colleagues and provide assistance; interact positively and professionally with employees in other companies and/or departments.
- Attend and participate in team briefs and meetings.
- Self-Development: take active involvement in your own learning and development.
- Communicate appropriately with customers, team members and managers, employees from other companies and departments; escalate any customer concerns or employee matters to a manager.
- Positively respond and adapt to changes in requests, store requirements or business needs.
- As and when required, provide support to peers and others; and undertake additional duties and/or tasks.
How To Apply
Please email your CV to Leeds@reiss.com, or alternatively, drop your CV into store.