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Piercer – Missoma

Missoma

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  • Welcome customers into our piercing studio through maintaining an upbeat, warm, helpful and authentically Missoma environment.
  • Ensure customers feel relaxed and comfortable and fully understand the Missoma world of piercing
  • Confidently style and advise our customers on their piercing and jewellery needs, using our exclusively designed products, to help them achieve their desired look
  • Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience
  • Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers
  • Support the aftercare process, confidently resolving any problems customers may experience
  • Consult and guide our Retail team on legal, technical and safety measures in the UK
  • Keeping up to date on the latest piercing techniques/equipment and legislations and ensuring these are implemented in store and communicated to the relevant teams.

 

Competencies & Experience

  • A minimum of 1.5 years piercing in a studio environment.
  • Extensive experience in piercing, demonstrated through an up to date portfolio
  • Demonstrable knowledge of piercing standards and regulations in the UK
  • A clean, professional and service oriented approach
  • Strong interpersonal and communication skills with the ability to communicate professionally and effectively with customers, employees and management.
  • Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging.
  • Ability to identify each customer’s unique needs and tailor your customer service approach

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