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Department(s) Manager, RLS UK

Polo Ralph Lauren

Position Overview

People leadership


  • Create an inclusive working environment with a client-centric mindset
  • Through team management and visible presence ensures Ralph Lauren’s standards are achieved
  • Unlock talent that supports career progression of the team
  • Drive high performance culture by holding the team accountable for agreed results


  • Deliver and maintain an elevated client experience within the store environment
  • Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
  • Develop and monitor key metrics that drive the business plan
  • Keep up to date with competitor activity


  • Manage inventory flow to minimise shrink loss through operational excellence
  • Lead floor recovery, ensuring price and size integrity
  • Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures

Experience Skills:  

Skills & Knowledge

  • Managed a team of 8 or more
  • 2 strategic cycles as a retail department manager or assistant manager
  • Beneficial having worked in a premium or mid level Luxury brand
  • Energetic, passionate and results driven
  • Knowledge in clientelleing and building relationships with clients
  • Slower paced environment creating a more 121 experience with customers
  • Excellent communication skills


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